退款政策
Barnabas Beauty 全面退款和退货政策
保证满意：我们对您的承诺
在 BARNABAS，您的满意是我们最优先考虑的事情。我们致力于提供符合最高质量标准的护肤产品。如果您对购买的产品不完全满意，我们提供灵活且方便客户的退款和换货流程。
退货和退款资格标准
时间范围：您可以在原始购买日期起 35 天内发起退货或退款。此期限之后发起的退货将不被接受。
购买证明：所有退货必须附有有效的购买证明，例如订单确认电子邮件或发票。
例外情况：
- 最终销售商品和停产产品不符合退货或退款条件。- 礼品卡、促销品和赠品均不可退款，不可退回。
- 批量订单（指包含 10 个或更多单个商品的订单）不符合退货条件，除非有缺陷。
申请退款或换货的流程
- 请发送电子邮件至 info@barnabashb,com 联系我们的客户服务团队
- 提供您的订单号、您希望退回的具体商品以及您提出请求的原因。
- 我们的客户服务团队将评估您的请求，如果获得批准，将通过电子邮件发送预付退货运输标签。
- 安全包装您的退货商品。确保包含所有原始组件、配件和文档。
- 将预付运费标签贴到您的包裹上，然后按照提供的运输说明将其寄回给我们。
处理时间和退款
退货检查和批准：收到您的退货后，请留出 10-15 个工作日进行检查并处理您的退货。
退款：批准后，退款将在 7-14 个工作日内退还到您原来的付款方式。退款发出后，您将收到一封确认电子邮件。
免费退货：我们为您提供保障
我们为所有符合条件的加利福尼亚州境内退货提供免费退货运费。您的退货申请获批后，我们将向您提供预付退货运费标签。
政策修订
我们保留随时修改或更新本退款和退货政策的权利，无需事先通知。更改将在我们的网站上发布后立即生效。
Join the Barnabas Beauty Rewards Program
- 10% OFF every Barnabas Beauty product—for life!
- Earn 1 point for every $1 spent
- Every 2 points = $1 off your next order
- Enjoy a Special Birthday Present from us!
- Redeem your points for exclusive rewards and treats
Ways to earn
Earn more points for different actions, and turn those points into awesome rewards.
Get more points by completing these missions
Ways to redeem
Join to REDEEM
Exclusive Rewards
11-12 mm Sophisticated Gray-Green-Black Saltwater Pearl Pendant
12-13 mm Timeless Freshwater Pearl Pendant
12-13 mm Timeless Freshwater Pearl Pendant (Silver Gilt)
9 mm Elegant Freshwater Pearl Necklace – Soft Yellow-White with Pink Overtones
11-12 mm Radiant Golden Saltwater Pearl Pendant
11-12 mm Radiant Golden Saltwater Pearl Pendant (Silver Gilt)
Frequently Asked Questions
Explore this section to find comprehensive answers to all your questions about the loyalty program.
Redeeming points is straightforward. On your membership widget, apply your accumulated points to receive discounts on your purchase. More information is available in the "Ways to Redeem" section.
No, your reward points will not expire as long as they are not redeemed.
Yes, view your points as actual money where you can spend on every products in conjunction with other promotions on our website.
There is no limit to the number of points you can accumulate. The more you engage with our brand, the more rewards you'll earn.
If you return a purchase, the points earned from that transaction will be deducted from your account balance.
Points are non-transferable and can only be used by the account holder who earned them.
For any questions or concerns, please reach out to our customer support team through the "Contact" section on our website.